Swift Brothers Plumbing, Heating & Air
Review Summary
Swift Brothers Plumbing receives overwhelmingly positive reviews, with consistent praise for technicians like Marcus, Justin, Joey, and Eric. Customers highlight their responsiveness, knowledge, thoroughness, professionalism, and excellent communication. Many appreciate the technicians' willingness to explain the issues and solutions. The main area for improvement mentioned is the phone system/call center, which some customers found unhelpful. One negative review mentions a disappointing experience with a different company (Comfort Zone) and their lack of follow-through.
Reviews
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(282 reviews)
Chalimar Gregory
I don’t even know where to begin. We had an amazing experience with Swift Brothers, specifically with Marcus. We had a gas leak at the house we just purchased front he tankless water heater (done by another company) and Swift Brothers immediately sent someone one over to fix the emergency and ensure we had an appointment to correct issues that were found. Marcus is incredible! He was responsive, thorough, and extremely knowledgeable! We will always call on Swift Brothers for anything we need in the future. The only opportunity for improvement is their phone system. It appears they use a call center and the young ladies we spoke to weren’t very informed or helpful.